FareGlance← Back to homeDelete your account and data
FareGlance by BigEBasket Limited · Last updated: 16 October 2026
You can delete your FareGlance account and cloud backup at any time, in the app or by asking us. You don't need the app installed to ask.
In the appSetup → Account → Delete account. Your account and cloud backup are deleted straight away.
Without the appEmail us from your account's email address and we'll delete it for you.
Delete in the app
- Open FareGlance and go to Setup → Account.
- Tap Delete account and confirm.
This deletes your FareGlance account and your cloud backup. To also remove the data stored on your phone, go to Setup → Privacy and data → Clear everything, or uninstall the app.
Ask us to delete it
Email fareglance@gmail.com with the subject "Delete my FareGlance account".
- Send it from the email address you use to sign in to FareGlance, so we can confirm the account is yours. If you can't, tell us that email address and we'll ask you to confirm it.
- Say if you also want to be removed from the early-access email list.
We will confirm by email when it's done, and in any case within one month.
What is deleted
| Data | What happens |
|---|---|
| Your FareGlance account (email address and user ID) | Deleted |
| Your cloud backup (settings, targets, costs, earnings and expenses, and offer history if you backed it up) | Deleted |
| Early-access list entry | Deleted if you ask |
| Data on your phone (offer history, money records, settings) | Stays on your phone until you clear it in the app or uninstall. We never receive it |
| Your deletion request email | Kept only as long as needed to show we handled your request |
Screen images and recognised screen text are never saved or uploaded, so there is nothing of that kind to delete. For more detail, see our privacy policy.